Here are answers to some commonly asked questions about our services.
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Which advisor will work with me on my application?
You will be assigned to one main senior advisor who will be your contact point through the entire application. He/she will provide you with all general advising and work with you through the majority of the application. However, one of our strengths is that we have a wide array of great advisors who have expertise in different admissions fields. As such, you may at any time work with another advisor on parts of your application. For example, if we have an advisor who was an admissions committee member at a school you are interviewing at, we want that person to help you through your interview prep! -
Who are the advisors?
Our advisors are physicians who have experience on admission committees as well as senior level medical students who also have medical admissions committee experience. You can find out our full list of advisors here. -
What if I do not like my advisor?
We understand that not everyone works well with everyone else. Part of our appeal is that we have multiple advisors who can help you at anytime. If you ever feel like you are not “clicking” with your advisor, simply let us know and we’ll assign you a new one! -
What is your refund policy?
Our promise is that we will try as hard as possible to get your application perfect. If you feel that you are not getting the services you want, we can refund any unused portion of our packages at anytime. -
Do you help with the application to Caribbean medical schools as well?
Yes, any of our packages can include help through your Caribbean medical school application and interview. -
What is your success rate?
We get this question all the time! We work with a variety of students in many different parts of their application. Because the main factors in your application remain your GPA and MCAT, two things out of our control, we do not keep statistics on every student we work with. However, we do keep statistics on those who sign up for the Gold Package and you can find those on our Gold Package Page. You can also see the extensive list of acceptances from our previous clients at the acceptance page. Learn More -
Will your advisors write my essays for me?
Absolutely not. We will help you come up with ideas, edit for content and grammar while making sure what you put down on paper makes you stand out, but we will never write your essay for you. If there are companies out there that offer to do that, we suggest you be very careful in hiring them. After all, one of medicine’s foremost tenants is to be ethical! -
What is the typical turnaround time on edits?
Typically, we will have an edit back to you within 48-72 hours during business days. Often, we can get them back to you within 24 hours. On rare occasions, additional time may be needed for more comments. -
How do I talk with my advisors?
We provide some of our services in-person in locations where we have advisors. However, about 95% of our advising is done remotely. We utilize email, webcam, Skype and phone conversations to get the job done. The best way to reach your advisors is usually through email. However, if you need to talk to them, you can schedule a meeting at anytime. -
Can I talk to some references or students who have used you in the past?
Absolutely. We have a long list of prior clients who would love to share their success stories with you. Simply contact us and we will get you their names. -
Where do you offer your services?
Everywhere! Our services are primarily offered through phone, email and webcam, although in select cities where we have advisors we can often meet in person.
