Here are a few simple guarantees from us to you
Satisfaction
We’ve hired the best tutors in the country for your MCAT and USMLE preparation, however we understand that not every tutor’s style works perfectly for every student. If at any point you are unhappy with your current tutor, we’ll switch tutors immediately.
Score Improvement
MCAT Tutoring: If you are working with us through our Silver, Gold or Platinum tutoring packages and your score doesn’t improve from a previous exam date or official diagnostic practice exam, we’ll work with you for another 10 hours for free!
USMLE Tutoring: If you are working with us through our Silver or Gold USMLE tutoring packages your score doesn’t improve from a official NBME practice, we’ll work with you for another 10 hours for free!
Unused Hours
For 60 days after your purchase, we’ll refund any hours that you haven’t used. This way you don’t have to worry about monitoring your hours right before your test. Use what you want, we’ll refund what you don’t!
An Honest Promise
There may be a company or two out there who guarantees you a particular score. Let’s be honest, those guarantees aren’t worth anything. While MedSchoolCoach can’t guarantee any particular score and we can’t refund completed tutoring hours, we promise to do our absolute best to help you meet your goals. If at anytime something isn’t going the way you expected, just drop us a note and we’ll work to make the situation right. It’s how we’ve always done business.