MCAT Prep App (Web and Mobile App) Terms & Conditions
MCAT Prep (Web and Mobile App) Privacy Policy
MedSchoolCoach is only an academic consulting and tutoring firm. Although we strive to maximize your capacities and enhance your chances of achieving excellence in your academic and professional path-development, we cannot guarantee results and outcomes unless otherwise clearly stated for a specific service. It should be noted that all final decisions with regard to grades, applications, and/or interviews are made by external, non-affiliate parties. It is our primary objective to provide you with all the essential tools in order to give you a competitive edge, however, we cannot in any shape or form complete your applications on your behalf, write your letters/CV/autobiographical sketches, guarantee test scores, admission decisions, etc. It is the responsibility of the applicants to follow the specific instructions of their school of their choice in order to ensure the safe and timely arrival of their applications. It should be understood that academic performance is dependent upon many other variables outside the control of MedSchoolCoach. Additionally, MedSchoolCoach, operates in an ethical manner and all data presented are obtained through publicly available sources. Importantly, note that MedSchoolCoach is not affiliated with, nor endorse, any of the organizations mentioned including but not limited to universities, colleges, official test administrators or any external websites, unless otherwise it is explicitly indicated.
Availability of our advisors & tutors:
MedSchoolCoach, LLC shall have discretion in selecting the dates and times it performs such consulting and editing services giving due regard to the client’s needs. No edits will be returned later than 168 hours after receipt of initial draft, except in extenuating circumstances. Typically, edits will be provided within 72 hours. Over the phone consultations should be scheduled at least 48 hours in advance. Mock interviews should be scheduled at least 96 hours prior. However, we are available on shorter notice if anything “urgent” is needed!
Cancellations of Sessions:
With regard to cancellations of any tutoring or advising session, including interview preparation, and/or rescheduling, we ask that you provide us with at least a 48 hours notice. We understand emergencies and unforeseen circumstances can happen, so just contact us if they do. In case of multiple late cancellations and/or reschedules, and depending on the circumstances, a fee may or may not be charged to your final account and/or MedSchoolCoach reserves all rights to suspend services with no refunds available.
Editing Services:
I acknowledge that when working on essays, MedSchoolCoach, LLC will never write my essay for me. MedSchoolCoach, LLC will provide guidance in the writing process and offer detailed revisions, however no portion of the personal statement or application will be written by MedSchoolCoach, LLC. As outlined in the AMCAS certification: I certify that all written passages, such as the personal statement, essays required from M.D./Ph.D. applicants, and descriptions of work/activities, are my own and have not been written, in part or in whole, by a third party. Quotations are permitted if the source is cited.
Confidentiality:
All communications between MedSchoolCoach, LLC and client are strictly confidential. At no time will your name or work be released beyond our advisors. At MedSchoolCoach we take every step to secure your privacy and confidentiality. Any and all information gathered from you throughout our consultation sessions will be held in confidence, not shared with a third party (i.e. individual, group, corporation, etc.), or used as data in a study, without your written and signed consent. Although your privacy is our highest priority, MedSchoolCoach cannot guarantee the security of all electronic communications via the internet, as online communication is not alway one hundred percent secure and, in the unlikely event of lost or stolen information over the internet, MedSchoolCoach will not be held responsible.
Termination of Services:
Either party may terminate this relationship at any time for any reason by giving written notice to the other party. Upon termination, no refunds can be issued.
Expiration of Services:
All application advising services at MedSchoolCoach, except for residency advising, expire June 15th of the application package anticipated matriculation year, unless arrangements have been made by the student and student success team (such as in the case of approved deferred applications or students enrolled in the Platinum Package Guarantee). Residency advising packages expire April 1st of the package anticipated match year.
All tutoring services at MedSchoolCoach expire 1 calendar year from the purchase date unless arrangements have been made by the student with their tutor and student success team.
All other advising or tutoring service purchases expire 1 year after the purchase unless arrangements are made for an extension prior to the expiration date or the product is a multi-year product.
The expiration of all services/products includes all unused package components/hours.
If at any time, within the year of your purchase, you feel you may need to extend your services, please contact help@medschoolcoach.com so our team can consider the request.
Refunds
For tutoring and advising services, we strive to make every single student experience exceptional, but if we haven’t met your expectations we have some simple rules to initiate a refund:
Refund Policy for Services
Content purchases (i.e. MCAT Go, MCAT Practice Exams, or MCAT Prep App) are not eligible for refunds.
Refund requests for MCAT CARS Mastery must be initiated within 7 days of purchase.
No Guarantee:
I acknowledge there is no guarantee that the services provided by MedSchoolCoach, LLC will improve my chances for admission to medical school. However, every effort is made to put forth the best application possible with the help of MedSchoolCoach, LLC’s advisors.
Your responsibility:
The student is solely responsible for his/her own application in its entirety, including the submission, meeting of deadlines and communicating with AMCAS/TMDSAS/AACOMAS or medical schools.
“Platinum Package Promise” or “Guarantee of admission or we work with you again the next application cycle” provisions:
MedSchoolCoach, LLC, through its Platinum Package Promise (formally called the Gold Package Promise until Sept 2017), will work with you again on the next application cycle (primary application only) if you fail to be accepted to medical school during the current application cycle. In order to be eligible for the “Guarantee of admission” an applicant must meet the following requirements: minimum MCAT score of 502 and minimum science GPA 3.4 for only MD and MCAT score of 3.2 and minimum MCAT of 500 if you are applying to both DO & MD schools. In addition to the above, you must have followed all the advice issued by MedSchoolCoach. If the terms are met, you will be eligible to receive advising, personal statement editing and AMCAS editing for the next application cycle. Note, no interview preparation or secondary application editing is included for the second application cycle.
“Score Improvement Guarantee”:
Score-Improvement Guarantee is only applicable for students on the Silver, Gold or Platinum Tutoring Package. To qualify the following must be completed prior to beginning tutoring:
a. All tutoring hours purchased must be utilized to qualify for the Score Improvement Guarantee.
b. Prior to your first tutoring session, you MUST a screenshot of your most recent NBME or AAMC MCAT with your name, test date, score, and score-legend visible to help@medschoolcoach.com.
c. After you finish your tutoring hours, you MUST take an NBME, USMLE or MCAT within 1 week of your final tutoring session
d. If the score hasn’t improved, submit another screenshot with your name, test date, score, and score-legend visible to help@medschoolcoach.com.
e. We’ll get you set up for an additional 10 tutoring hours at no cost. NO REFUNDS CAN BE ISSUED.
User Data
The interaction and information obtained through www.medschoolcoach.com
Users can choose to sign up and log in via 3rd party services (Google, Apple, Facebook), sharing information, such as full name, email, and profile photo.
Additional Terms:
By purchasing MedSchoolCoach, LLC’s services I agree to the following: I release MedSchoolCoach, LLC’s including its associated employees, consultants and contractors (all of whom shall be referred to as “MedSchoolCoach”) and discharge MedSchoolCoach from all claims, demands, or actions by me, on the basis of the discussions and interpretations of MedSchoolCoach. Consideration for this release and disclaimer of liability on behalf of MedSchoolCoach, shall be the services rendered by MedSchoolCoach.
Each service requires full pre-payment unless specified otherwise above. Fees paid to MedSchoolCoach are non-refundable. No partial refunds will be issued, unless at the discretion of MedSchoolCoach as above. If a refund is issued, this amount will be determined at the sole discretion of MedSchoolCoach at the time of termination. Advice provided by MedSchoolCoach is the intellectual property of MedSchoolCoach. Services are not transferrable. Parents and significant others may participate in discussions. MedSchoolCoach reserves the right to terminate a relationship with a client for any reason and at the sole discretion of MedSchoolCoach.
Non-Disparagement. Applicant and applicants family agrees to take no action which is intended, or would reasonably be expected, to harm MedSchoolCoach or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to the MedSchoolCoach. By purchasing MedSchoolCoach’s services, I agree with the aforementioned under any applicable law or regulation.
All disputes, controversies, or claims arising out of or relating to this contract shall be submitted binding arbitration in accordance with the applicable rules of the American Arbitration Association then in effect.
In the event of litigation relating to the subject matter of this Agreement, the non-prevailing party shall reimburse the prevailing party for all reasonable attorney fees and costs resulting therefrom.
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DownloadGet ready for the USMLE Step 1 and Step 2 with this free guide to study planning and resource utilization.
DownloadOur students love working with us. Take a look at some of the latest reviews of our services.
Great experience with MedSchoolCoach!
My experience with MSC has been nothing but great so far. I started with a consultation and was not pressured into signing up right away. When I was ready, I purchased coaching, and my pre-med coach has been very helpful. I like having a physician advisor to boost my confidence about applying.
Super Helpful!!
In my BS/MD interview prep my coach thoroughly described the types of questions asked by the program, how I should go about answering them, and then gave me a mock interview. After I answered each of her interview questions, she gave me tons of feedback and told me what I should practice. Her feedback has greatly helped me prepare for my interview.
The Best Support I could Ask For
I couldn't have asked for a better college consulting service than MedSchoolCoach. Their team of advisors went above and beyond to ensure that I was well-prepared for the application process. They provided invaluable insights and helped me build a strong school list tailored to my goals. The extensive editing of my application materials helped me put my best foot forward. I'm grateful for their support and would highly recommend them to any aspiring pre-med student.
I was a 3rd time applicant to medical school…
I was a 3rd time applicant to medical school and I didn't realize how much of a difference having a great advisor could make. Medschoolcoach really made all the difference the 3rd time - was accepted to 3 MD schools, something I never thought would have been possible! I can't say enough great things about my advisors who constantly checked in and encouraged me. Would not hesitate for a second, just wish I had used them the first time!
Dr. Lee is amazing
Dr. Lee is extremely nice and down to earth. She guided my son very patiently for almost 2 years and helped him get into BS/MD program. My son has a full ride for under graduation. This entire process was daunting. But Dr. Lee and Rob Rivas helped us through the extremely stressful application and interview process. We couldn't have done this without their help and guidance. We feel blessed to have found Dr. Lee and MedSchool coach. Thanks for everything!
An invaluable resource for OMSAS applicants
The OMSAS editing service has proven to be an invaluable resource throughout my application journey. Their team of professionals provided unparalleled guidance and support. They meticulously reviewed my application, offering insightful feedback that significantly enhanced its quality.
MedSchoolCoach has been incredibly…
MedSchoolCoach has been incredibly helpful with my personal statement and secondary essays, helping me effectively communicate my experiences and qualities. They have also been a huge help with CASPer preparation. I am glad to have them assist me every step of the way with this process!
Dr. Mandalia
Dr. Mandalia provided a plethora of good ideas to work into my responses that will help me strengthen my overall narrative and presentation. He noted my strengths and weaknesses and gave me many different ways to address my weaknesses. He is clearly incredibly knowledgable about what interview committees look for and was able to elaborate on these points in great detail.
The Best MCAT Tutoring Program
MedSchoolCoach has been such a great help in my MCAT studying! My tutor, Lejla, is the best! She has helped me create my own study schedule, always makes sure I understand what we review, and provides me with MCAT-style practice questions. I wish I would have found MedSchoolCoach a lot sooner. It would have made my life so much easier. I definitely would recommend this tutoring service to my friends and peers!
Med school coach made my application process much smoother
Med school coach was extremely helpful especially developing my personal statement! They helped me put my dreams into words. It was also so wonderful to have a team of support when facing the daunting secondary essays. Highly recommend!!
Non-traditional student, exciting application process.
I'm a non-traditional student, applying for a medical residency during covid. I encountered many obstacles that had me pretty demoralized at times. Dr. Blair Nelson kept my spirits up, and demystified the process, making it seem more manageable. I'm now in orientation for my residency, and I'm not sure I'd be here without his help. We still talk and I keep him updated on my progress. This service was worth every penny. Two thumbs waaay up.
Their help got me into medical school!
As a reapplicant the advice I received got me accepted! Strengthened my personal statement, secondary essays and provided much needed assistance with interview preparation. Awesome resource to have in your corner throughout the application process.
Exceeded all expectations, seriously the best organization I could have picked
In short, this is a first class organization. They don't just take your money and let you fend for yourself. They work with you to create a personalized plan for both how much tutoring you need as well as how to most effectively use your tutoring time. Every single minute was high-yield stuff with no wasted nonsense.
If you want to succeed and are looking for the right people to help you reach your goals, look no further. Seriously.
Exceeded all expectations, seriously the best organization I could have picked
In short, this is a first class organization. They don't just take your money and let you fend for yourself. They work with you to create a personalized plan for both how much tutoring you need as well as how to most effectively use your tutoring time. Every single minute was high-yield stuff with no wasted nonsense.
If you want to succeed and are looking for the right people to help you reach your goals, look no further. Seriously.
So helpful for Step 1!
I used MedSchool Coach to help me study for the USMLE Step 1 exam and was so thankful for their help! I highly recommend Abdul was a tutor! I was really nervous about the exam and really at a loss about how to the study before working with him. He provided a personalized approach and we systematically tackled all of my areas of weakness before the exam. After our sessions, I walked into test day feeling infinitely more confident than I would have been without his help!