Jennifer Urso serves as Vice President of Services at MedSchoolCoach, overseeing the Admissions, MCAT, USMLE, Residency, and Student Success divisions. Since joining the organization, she has strengthened cross-department collaboration and implemented new service SKUs that have driven significant revenue growth and enhanced client retention. Her operational leadership has created greater efficiency across departments, improved quality assurance, and elevated the overall student experience.
Before joining MedSchoolCoach, Jennifer spent over 20 years leading operations and people development in the health, fitness, and technology industries. Her experience in customer experience management, financial performance, and leadership training has made her a transformative leader at MedSchoolCoach. Jennifer’s strategic vision and dedication to both clients and advisors continue to drive growth and innovation across the company’s service lines.
University of Rhode Island
Bachelor of Arts in Psychology & Communication Disorders
Master-level coursework in Communications
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